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We have an issue where some Critical SCOM alerts aren’t creating tickets in Service Manager – Does anyone have any idea what might be the reason?

Andre Schoeman commented
    • Great resource: https://blogs.technet.microsoft.com/servicemanager/2010/04/14/troubleshooting-tips-for-your-scsm-scom-alert-connector/ - It's likely that the subscription that sends the alerts isn't scoped correctly.
    • Hi Jelly, yes you were correct. Subscription Scope wasn't correctly scoped