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Hi

Currently we use an email to text service to send out critical alerts to on call engineers – however, this is prone to Exchange delays or failures and often slow

We would like to use a text solution that does not rely on Exchange to pass the email first – not least because if Exchange were to fail we can not text the Exchange team to tell them!

I was wondering what solutions you guys use for this if you could advise?

We are considering when we move to SCOM 2019 using the inbuilt function to text out using a server and a sim – has anyone used this? is it reliable?

We are quite a large company and send around 2k texts a month – but other parts of the business total 10k texts so a platform that we can all move to and share would be ideal.

Stian Haughom answered