Using SCOM connectors in Squared Up

Dashboard Server
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1

Is there any way of using a SCOM Connector in Squared up, I’m specifically looking to be able to leverage the SCSM Connector to be able to raise tickets from alerts

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2

Assuming you’re using native System Center functionality to raise tickets from alerts, with regards to Squared Up, is this the sort of thing you’re after? https://support.squaredup.com/v3/Walkthroughs/HowToAddLinkExternalTicketSystem

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Hi,

we currently manually push alerts from SCOM to SCSM in the SCOM console by right-click > Forward to > SCSM Connector rather than having rules set up to automaticlly raise ticket,

 

i have previously performed the steps in the linked article to allow us to link back to these tickets but its the process of raising from squared up i need

4

Hi,

we currently manually push alerts from SCOM to SCSM in the SCOM console by right-click > Forward to > SCSM Connector rather than having rules set up to automaticlly raise ticket,

i have previously performed the steps in the linked article to allow us to link back to these tickets but its the process of raising from squared up i need

5

Do you use Cireson SSP at all? You can use the API to raise tickets by adding a HTML task on alerts within SQUP. http://cireson.com/vimeo-video/cireson-system-center-service-manager-scsm-self-service-portal-ssp-overview-demo/

6

this is exactly what we use, do you have any examples i could look at as im not big on HTML?

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I’ve not got any real experience with APIs to be honest and I’m not big on HTML either! I’ve reached out to someone to see if they can assist though, will come back to you.