Can I use the ServiceNow Management pack on Linux Devices?

Dashboard Server
1

In the Cookdown ServiceNow Management Pack Steps, it only talks about Windows Computers. Does anyone know if we can monitor ServiceNow instances on Linux devices?

2

Hi Javad, and welcome!

Does anyone know if we can monitor ServiceNow instances on Linux devices?

Depends on what you mean by this specifically.

  • Can I configure a watcher on a Linux computer?
  • Can I monitor a self-hosted or hosted copy of ServiceNow that happens to be running on a Linux computer?

For the first point, unfortunately, this MP can only be used to configure the watchers on Windows Computers, and this is what the documentation covers.

However, these watchers reach out to your ServiceNow instance via the REST API so, in theory, they shouldn’t care where and how the ServiceNow instance is hosted. I’ve only ever used it on cloud instances of ServiceNow, however, my understanding is that the self-hosted variant exposes the same APIs.

Hope this helps!