Cluster nodes showing red but rollup Group showing green

Dashboard Server
,
1

I have a four-node cluster that are all monitored in the Same group IIS-cluster.

The main tile assigned to group IIS-cluster is Green.

Two of the nodes are showing as RED.

I have multiple groups setup with cluster nodes and they all function OK,

Is this a quirk of IIS nodes or is there some setting that needs checked?

All agents are the same version and green in SCOM.
Thanks

2

To follow on from Jelly’s comment - it does sounds like a rollup issue on the group itself. Check the group IIS-Cluster in SCOM if you want peace of mind it’s not SquaredUp having a quirk.

Easiest way I’ve found is to create a new Dashboard in SCOM, then add in a widget. Call the widget “Groups” or something friendly, and add in the IIS-Cluster Group as an object. It should give you a friendly looking tile that will look green or red and you can use Health Explorer on it.

3

Thanks for the replies.

They are manually created groups though all the others report as RED if one of the nodes is RED whereas the IIS one does not - none are showing grey.

I created the groups in SCOM manually. Got the SCOM IDs and added them to my Dashboard for each item.

I even have one manually created as shown below (which works fine without creating any rollups).

Fileservers

Fileservers - A Fileservers B

Server12 Server 13 Server14 Server 15 Server16 Server17

 

Maybe something is different in my setup I have missed and that’s why IIS doesn’t work. I will try to create the monitor as shown by Jelly

4

Thanks for the replies.

They are manually created groups though all the others report as RED if one of the nodes is RED whereas the IIS one does not - none are showing grey.

I created the groups in SCOM manually. Got the SCOM IDs and added them to my Dashboard for each item.

I even have one manually created as shown below (which works fine without creating any rollups).

Fileservers

Fileservers - A Fileservers B

Server12 Server 13 Server14 Server 15 Server16 Server17

Maybe something is different in my setup I have missed and that’s why IIS doesn’t work. I will try to create the monitor as shown by Jelly

5

Mark,

If I understand your issue correctly, could it be that the health roll up monitor is configured to a percentage of nodes having to be down instead of the best of/worst of algorithm?

Br,
Jasper

6

Are these manually created groups? Have you created the health rollup monitors for the groups? https://support.squaredup.com/v3/Troubleshooting/Dashboards/WhatToDoIfAGroupShowsNoHealthInformation