Couldnot able to logon to SquaredUp

Hi,

Our SquaredUp has SSO enabled, we couldnot able to logon to Squaredup, it is asking multiple times for login credentials when i tried by changing the Internet settings/Custom Level/Prompt for user name and password.

I had a check in Logs,but none.

Any specified checks to debug the issue, need help.

1 Like

SSO is a tricky beast.

If you’ve followed the guide:

https://support.squaredup.com/v4/Deployment/UsersAndSecurity/HowToConfigureWindowsAuthentication/

And you’re still having issues, best to raise with support, as it took a fair amount of digging to get ours working.

SQUP Support did a great job helping us narrow it down :slight_smile: