We are having sometimes issue on production that printers are not available, and a restart of the printer solves the issue. But we can’t find the root cause, we would like to monitor these Lexmark MS610de printers to help us find the cause.
What is the best way to have this printers monitored ? can we do that via de scom client on the printer server or should we create a ping test ?
I’m not the monitoring specialist but the responsible application manager, and need to give the monitoring team the correct instructions on what to set-up