Open Access - post alertid in uri

Hello you beautiful gals 'n chaps,

Just wondering if anyone has managed to create a Open Access page for one Alert/ AlertID ?

Today we are creating tickets in servicenow, but the malm /html KB-article content of the SCOM Alerts get a bit mangled in the translation.

So I instead of posting the whole alert content, I just want my techincians to hit the link for the specific alert ID, and get forwarded to a Open Access view for the Alert they requested, and read everything from there instead…

Not valid but an example URL that would be nice to have as a dynamic Open Access that accepts alert IDs.


Wondering this also. Did you raise a ticket to support?