We are currently trying to create an alert view with a filter on the TicketID field: Only alerts that contain a value with a certain prefix, e.g. “INC-*” in the TicketID field should be displayed. A solution using the Powershell dashboard is not desired, as the alerts displayed in the grid view are not “clickable” (DrillDown). Can you help? Thx a lot!
Hi,
Have you tried specifying a criteria of TicketId LIKE '%INC%’ on the advanced tab when scoping the Alerts List tile?
This should just display Alerts that contain a value of INC in the TicketId field and allow you to drilldown.
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Hi @Hoot - can you confirm if the support response answers your question or if you would like more information \ examples. Thanks.
Hi @GrahamDS , thank you for asking! I have not yet received an answer from my customer as to whether this will work for him. As soon as I have an answer, I’ll come back here. Greetings from Germany and best wishes, Hoot 
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