πŸ“’ Release Update: HaloITSM data source

Connect to HaloITSM β€” a popular IT Service Management tool β€” and visualize data without writing code or complex queries.

This plugin is similar to the HaloPSA data source, but specialised for HaloITSM.

Supports:

  • Real-time visibility into incidents, service requests, problems, and changes. Includes status, priority, Service Level Agreement (SLA) state, assigned agent, category, and more.
  • Access to saved reports from HaloITSM. Useful for monthly KPIs, compliance reporting, and trend analysis.

HaloITSM_TS_SVG

View all release updates: Changelog | SquaredUp