Are the any guides to monitoring/improving performance of a squardup DS site/pages?
My main issue is that sometimes a page can be quick to display and yet others it can sit there loading while a different user will load the page while the original user is still waiting for the last couple of tiles to load.
Personally, I have issue where I login first thing Monday and open each issue in a new tab but often find they never load, so have to do them one at a time.
Hi
I’ve had a chat with the team here and there is no specific advice that they can give. The dashboards only load data for tiles that are visible so unless there is a lot of data, it should be relatively quick and it wouldn’t explain why it takes longer for some users than others. I hate to fall back on the “blame the network” type excuse but are there other factors at play here which might help explain what you are experiencing? E.g.
- Do you use High Availability?
- Do you load balance?
- Are the users who have the dashboards loading quicker on a different network? Using similar spec’d computers? Different browsers?
I’m sorry I can’t give more precise advice but if you are able to put wireshark (or similar) on your computer, then a trace when you start up the console on a Monday morning might help point us in the right direction (especially if it can then be compared to someone’s whose response time is much quicker.
EDIT - feel free to open a support request if you’d like the team to look into further with you.
Cheers
Graham