Squardup Pages Performance

Are the any guides to monitoring/improving performance of a squardup DS site/pages?
My main issue is that sometimes a page can be quick to display and yet others it can sit there loading while a different user will load the page while the original user is still waiting for the last couple of tiles to load.
Personally, I have issue where I login first thing Monday and open each issue in a new tab but often find they never load, so have to do them one at a time.

Hi

I’ve had a chat with the team here and there is no specific advice that they can give. The dashboards only load data for tiles that are visible so unless there is a lot of data, it should be relatively quick and it wouldn’t explain why it takes longer for some users than others. I hate to fall back on the “blame the network” type excuse but are there other factors at play here which might help explain what you are experiencing? E.g.

  1. Do you use High Availability?
  2. Do you load balance?
  3. Are the users who have the dashboards loading quicker on a different network? Using similar spec’d computers? Different browsers?

I’m sorry I can’t give more precise advice but if you are able to put wireshark (or similar) on your computer, then a trace when you start up the console on a Monday morning might help point us in the right direction (especially if it can then be compared to someone’s whose response time is much quicker.

EDIT - feel free to open a support request if you’d like the team to look into further with you.

Cheers

Graham